Terms and Conditions

You may use the website only if you are legally capable of entering into an agreement and agree to follow these Terms.

If you do not agree with these Terms, do not use the website.

Acceptance of these general website Terms does not automatically constitute consent to receive SMS or promotional messages.

SMS consent must be provided separately through the designated Prime Agent Systems website chat.

Consent to receive SMS messages is voluntary and is not a condition of purchasing a product or service.

Prime Agent Systems may provide services including:

• Business website design and development.
• Website hosting and maintenance.
• Search-engine optimization.
• Automated lead follow-up.
• Review-generation systems.
• Missed-call text-back technology.
• Customer communication automations.
• Appointment-management tools.
• AI-assisted business tools.
• Marketing and business-automation services.
• Related consulting and technical services.

The precise services, prices, deliverables, timelines, and responsibilities applicable to a customer may be described in a separate proposal, invoice, order form, checkout page, subscription agreement, or service agreement.

Users must provide accurate, current, and complete information when communicating with Prime Agent Systems or requesting services.

Users may not impersonate another person or business or provide information they are not authorized to provide.

The website may be used only for legitimate personal or business purposes.

Users may not:

• Use the website for unlawful, fraudulent, deceptive, or abusive purposes.
• Impersonate another person or organization.
• Attempt unauthorized access to the website or related systems.
• Introduce malicious code, viruses, or disruptive technology.
• Interfere with website performance or security.
• Bypass access controls or security features.
• Copy or redistribute protected website content without authorization.
• Infringe intellectual-property or privacy rights.
• Conduct automated scraping that damages, burdens, or interferes with the website.
• Use Prime Agent Systems services to send unlawful, deceptive, unsolicited, or prohibited communications.

Prices and service details may be provided through a proposal, invoice, order form, checkout page, subscription agreement, or service agreement.

Project scope, deliverables, payment schedules, renewal terms, cancellation rights, refund terms, and customer responsibilities may vary depending on the service.

Customers are responsible for reviewing the applicable service documents before purchasing.

If a signed or accepted service agreement conflicts with these general website Terms, the applicable service agreement controls regarding that specific service.

Nothing on this general Terms page creates a refund period, cancellation period, free trial, guarantee, subscription term, or price unless it is specifically confirmed in an applicable customer agreement or checkout process.

The Prime Agent Systems website, brand, logo, original text, graphics, designs, layouts, software, and other original materials are owned by or licensed to Prime Agent Systems.

Users may not copy, reproduce, modify, distribute, resell, publicly display, or commercially exploit protected materials without written permission.

Third-party names, trademarks, and materials remain the property of their respective owners.

Some Prime Agent Systems services may depend on independent providers, including:

• Website-hosting providers.
• Telecommunications carriers.
• Messaging providers and aggregators.
• Customer relationship management platforms.
• Scheduling providers.
• Payment processors.
• Email providers.
• Analytics providers.
• Artificial-intelligence technology providers.
• Other technical providers.

Prime Agent Systems does not control the continuous availability or independent operation of every external service.

Interruptions, changes, limitations, or failures involving an external provider may affect the operation of a Prime Agent Systems service.

Mobile information and SMS consent are not provided to third parties or affiliates for their own marketing or promotional purposes.

Program Name

The program name is the Prime Agent Systems SMS Messaging Program.

Program Description

Prime Agent Systems operates a Mixed SMS program that includes separately consented customer-care and promotional communications.

Individuals who voluntarily provide their mobile telephone number through the designated Prime Agent Systems website chat and complete the applicable consent process may receive SMS messages from Prime Agent Systems.

Separate Consent Choices

The website chat presents independent consent choices for customer-care messages and promotional messages.

The consent choices must remain separate, optional, and unchecked by default.

Selecting consent for customer-care messages does not automatically provide consent for promotional messages.

Selecting promotional consent does not automatically provide customer-care consent.

Consent is not combined with acceptance of the general website Terms and Conditions.

Types of Customer-Care Messages

Depending on the consent provided, customer-care messages may include:

• Responses to website or chat inquiries.
• Follow-up regarding an existing inquiry.
• Consultation scheduling.
• Appointment coordination.
• Appointment confirmations and reminders.
• Customer-support communications.
• Service-related updates.

Types of Promotional Messages

Depending on the consent provided, promotional messages may include:

• Service announcements.
• Special offers.
• Discounts.
• Limited-time promotions.
• Event promotions.
• Other promotional communications regarding Prime Agent Systems services.

Voluntary Consent

Consent to receive SMS messages is voluntary and is not a condition of purchasing a product or service from Prime Agent Systems.

Individuals who do not wish to receive SMS messages may contact Prime Agent Systems by email, telephone, or another available method.

Providing a telephone number alone does not authorize every category of SMS communication.

Message Frequency

Message frequency varies depending on the recipient's inquiries, appointments, services, interactions, and communication preferences.

Message and Data Rates

Message and data rates may apply to messages sent to or received from Prime Agent Systems.

Recipients should contact their wireless provider for information about their messaging and data plan.

Opting Out

YOU MAY CANCEL THE APPLICABLE SMS MESSAGING PROGRAM AT ANY TIME BY REPLYING STOP TO A MESSAGE FROM PRIME AGENT SYSTEMS.

After sending STOP, you may receive one final SMS confirming that you have been unsubscribed.

After the confirmation, you will no longer receive messages under the applicable messaging program unless you complete a new opt-in process.

Rejoining the Program

To rejoin after opting out, begin a new interaction through the designated Prime Agent Systems website chat and complete the applicable consent process again.

Getting Help

FOR ASSISTANCE, REPLY HELP TO A PRIME AGENT SYSTEMS SMS MESSAGE.

You may also obtain assistance by contacting:

Email: hector@primeagentsystems.ca
Telephone: +1 236-609-5612

Carrier Disclaimer

Wireless carriers are not liable for delayed, incorrectly routed, or undelivered messages.

Delivery Disclaimer

Message delivery depends on wireless carriers, messaging providers, recipient devices, network availability, and systems outside the direct control of Prime Agent Systems.

Message delivery is not guaranteed.

Carrier and Device Availability

The Prime Agent Systems SMS Messaging Program may not be available through every wireless carrier, mobile device, telephone number, or service plan.

Messaging Privacy

Information collected through the Prime Agent Systems SMS Messaging Program is handled according to the Prime Agent Systems Privacy Policy:

https://primeagentsystems.ca/privacy-policy

Mobile telephone numbers, SMS consent information, and opt-in records are not sold, rented, or provided to third parties or affiliates for their own marketing or promotional purposes.

Non-Transferability of Consent

Consent to receive messages from Prime Agent Systems applies only to Prime Agent Systems.

SMS consent cannot be sold, rented, transferred, or assigned to another business or organization.

Changes to the Messaging Program

Prime Agent Systems may modify, suspend, or discontinue its messaging program.

When required, material changes will be reflected in these Terms or communicated through an appropriate channel.

Messaging Compliance

Prime Agent Systems operates its messaging program according to applicable legal requirements, carrier standards, messaging-industry standards, and the consent provided by the recipient.

Prime Agent Systems does not guarantee:

• A particular number of leads.
• A particular number of appointments.
• Increased revenue or sales.
• Specific search-engine rankings.
• A specific amount of website traffic.
• A particular number of customer reviews.
• Specific marketing performance.
• Approval of an A2P campaign.
• Uninterrupted message delivery.
• Continuous website or software availability.
• Specific results from automation or AI-assisted tools.

Results may depend on customer participation, market conditions, external platforms, search engines, telecommunications providers, competition, business practices, and other factors outside Prime Agent Systems' control.

The website and general website information are provided on an "as available" basis to the extent permitted by applicable law.

Prime Agent Systems makes reasonable efforts to maintain accurate information but does not guarantee that all website content will always be complete, current, error-free, or continuously available.

Nothing in these Terms excludes a warranty, right, or protection that cannot legally be excluded.

To the extent permitted by applicable law, Prime Agent Systems will not be responsible for indirect, incidental, special, exemplary, or consequential loss resulting from use of or inability to use the website.

Any limitation applies only to the extent legally permitted.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Additional liability provisions applicable to purchased services may appear in the applicable customer agreement.

To the extent permitted by applicable law, users are responsible for losses, claims, liabilities, or expenses resulting from:

• Their unlawful use of the website.
• Their material violation of these Terms.
• Their infringement of another person's rights.
• Their unauthorized or unlawful use of Prime Agent Systems services.
• Information or content they provide without authorization.

This section does not apply where prohibited by applicable law.

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without limiting mandatory consumer rights or protections that may apply.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

The invalid provision will be interpreted or modified only to the minimum extent necessary to make it enforceable when legally possible.

Prime Agent Systems may update these Terms periodically to reflect changes in its services, website, technology, business practices, or applicable requirements.

The revised Last Updated date will be displayed at the top of this page.

Questions regarding these Terms or the Prime Agent Systems SMS Messaging Program may be directed to:

Prime Agent Systems
Operated by PrimeAgentSystems
1140 Pendrell St
Vancouver, BC V6E 1L4
Canada

Telephone: +1 236-609-5612
SMS Number: +1 236-609-5612
Email: hector@primeagentsystems.ca
Website: https://primeagentsystems.ca